VoIP / IT
Services
Industry estimates indicate that up to 85% of company Local Area Networks (LANs) are not ready for VoIP deployment. You need to pre-qualify a LAN to ensure it is running efficiently now and how it will react once an IP PBX System is installed.
MicroConvergent offerings determines if your customer’s current network configuration and IT infrastructure will provide reasonable voice quality when forced to share resources with business data such as web pages, file copies and client-server database applications.
As IP Telephony and other bandwidth-intensive applications emerge as viable choices for implementation, organizations need a way to accurately evaluate their existing network capabilities. Recurring network issues for existing infrastructure also demand expert detection and analysis. Many organizations determine that a feasible solution is to have their networks analyzed for any current network issues.
There are two basic tests:
The VoIP Readiness Test allows us to measure the end user’s basic network performance. By understanding the current state of Bandwidth, Latency, Jitter and Packet Loss we are able to develop a predicted MOS value for their new IP PBX system if installed on their current network. This MOS value is a great determinant of the level of satisfaction experienced by the end user’s telephone users after the installation of an IP PBX System. We offer a 30-day trial of our Monitored Services as part of our VoIP Readiness Test. If you would like the 30-day trial, you will receive a daily health check for your customer’s system and a weekly detailed report on what needs to be repaired to keep their system running at peak performance. If the end-user would like to take advantage of this offer we will have to install our MicroConvergent Applet on all installed devices at the customer location.
The Network Analysis Assessment provides performance metrics on both your network infrastructure and all devices on that infrastructure – laptops, PCs and servers. We look to identify and offer suggestions on how to remove all potential choke points and bottlenecks that are causing less than desired performance and recommend actions that will insure your current capabilities are maximized.
Our goal is to establish a baseline for all your networks and devices and not only address your current needs but prepare you for future IT applications as well.
