IT Health Checks
MicroConvergent will conduct an assessment of your infrastructure to analyze the performance of your devices and their network connectivity. A Health Check is always done before recommending a managed service plan and any technology services, to provide a baseline of performance and inventory.
We employ network tools that empirically measure critical metrics of your network reliability. We then work with you to develop an action plan tailored to your needs. Depending on your requirements, and the complexity of your infrastructure, we provide three types of audits to analyze the performance of your devices and their network connectivity.
Total Health Check: This comprehensive assessment evaluates the activity, reliability and compliance of your servers, PCs, software, firewalls, network controls, storage devices and other IP-addressable connections. Your hardware and software assets are inventoried, and compliance and warranty status is determined. Includes a detailed report with trend analysis. The audit lasts for a week to a month, depending on the complexity of your infrastructure. We prepare a detailed report on every monitored component you wish to have managed.
System Health Check: This assessment performs basic reliability checks to provide a quick snapshot of your network. We also prepare a full device report, similar to a Total Health Check, but without trend analysis. The System Health Check provides a performance baseline that enables our basic managed service plan to be put in place. It will also evaluate the quality of your firewall. Adding the compliance module of our Total Health Check will permit us to monitor your software compliance as well.
Custom Audit: If you are interested in a specific service, such as data backup, we will conduct an abbreviated assessment that evaluates that particular area. However, a Total Health Check is the best and most cost-effective way to evaluate your entire network's reliability and security, allowing you to make informed decisions.
