Benefits of
MicroConvergent
Managed Services

Better IT device and network performance with maximized availability — keep your business up and running with system, networking, application and security resources optimized and monitored 24/7/365. Enjoy a 99.5% guaranteed uptime with a MicroConvergent SLA.

Reduce maintenance costs — reduce costs to as little as 20% of the cost of in-house resources. Dramatically reduce the number of costly on-site visits.

Predicable costs — eliminate hidden costs of managing and maintaining your IT hardware, software, network and support with flat monthly fees. Pay only for the devices you wish to cover.

Optimize use of internal technical resources — free up your technical team to focus on core business activities such as revenue-generating strategic technical initiatives.

Access to today’s leading Operational Support Systems (OSS) — benefit from advanced technologies now without the costs of building a network operations center or investment in development staff.

Maintain system performance visibility — secure client web portal provides useful features such as event notification, web portal reporting and problem identification/resolution.

Easy access to new technology — benefit from technology enhancements and advances with minimal investment. Plus, utilizing our expertise saves your company from hiring and retaining a large development staff.

Easy and accurate capacity planning — view current network usage and available capacity of your network. This insight enables accurate and proactive planning for future network upgrades without interruption in service delivery or customer satisfaction.

Link contact centers together through a single service provider — improve communication between sites and deliver more consistent customer service.

24/7/365 help desk availability.

Your current investments in technology are protected — everything remains on your premises while being carefully monitored and managed by MicroConvergent.